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Privacy Policy

Who we are

 

Etopia Training Ltd provides IT and business training via live online courses, in-person classroom sessions, and on-site workplace delivery. Our registered office is located at The Pentagon Centre, 36 Washington Street, Glasgow, G3 8AZ.

Company No. SC232988
Contact: info@etopiatraining.co.uk | 0141 730 0025

We are responsible for how your personal data given to us is processed. We will always process information under the scope of legitimate interests. 

 

What information we collect and how

 

The information we collect via the Website may include.

  • Any personal details you knowingly provide us with through forms and in emails such as name, address, telephone number etc.
  • Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
  • Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers 'help' facility.

 

The information we collect during training provisions are:

  • Financial data for processing payments (e.g. for invoices)

  • Third-party data: information shared with us via platforms like Apollo or LinkedIn.

  • Training Data: Course Attendance records, training preferences and feedback, discussed future scope of training provisions. Company roles relevant to the provision of training services.

 

What we do with your information

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:

  • To process your order, to provide after sales service.

  • To process bookings, deliver courses, and manage registrations

  • To respond to enquiries and provide customer support

  • To send marketing communications, where permitted

  • To improve our website, services, and course offerings

  • We may use your email address to send you follow-up information. In such a case you will be offered the option to opt in/out before completing your purchase. We also may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.

 

Your Rights

  • This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.  

  • Under UK GDPR/DPA 2018, you have the right to: Access, correct, or delete your personal data, Object to or restrict processing, Data portability, Withdraw consent for marketing anytime, Lodge a complaint with the ICO

  • You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address and payment of £10 to cover administration expenses to the following address: Etopia Solutions Limited, The Pentagon Centre, 38 Washington Street, Glasgow, G3 8AZ

We at Etopia Training are committed to providing the best IT & business training services available in Scotland. If you are not 100% happy with the outcome of your course, you are entitled to a full refund through our 100% Satisfaction Guarantee.
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