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How can you facilitate, rather than control, group decision-making and team interaction? With no formal training, people may find it difficult to make the transition from instructors or managers to facilitators. This one-day workshop has been created to make core facilitation skills better understood and readily available for your organisation. It represents materials and ideas that have been tested and refined over 20 years of active facilitation in all types of settings.
Pricing
- 1 Day of group training is £999 + VAT per day
- 2 Days of group training is £899 + VAT per day
- 3 Days of group training is £799 + VAT per day
- Solo training is available for £500 + VAT per day
Facilitation for Effective Meetings
Whats covered in this course
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Defining Your Role and How Facilitators Work
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To begin, participants will explore the differences between facilitation, training, and chairing. Participants will explore key facilitation skills, levels of facilitation, facilitation language, and things to do to ensure facilitation success.
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Establishing Ground Rules
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In this session, participants will discuss ground rules, also known as norms. They will also work together to generate a list of ground rules for the remainder of the workshop.
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Content and Process
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While facilitators are responsible for the process, it is participants who are responsible for and manage the content. This session will explore the differences between these two aspects of a meeting.
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Types of Thinking
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Next, participants will learn about divergent thinking and convergent thinking, as well as the grey area (also known as the Groan Zone) between the two.
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Handling Controversial Issues
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In this session, participants will learn how to handle controversial issues and divergent perspectives in a neutral and professional way.
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Communication Skills
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This session will explore the building blocks of good communication: active listening, questioning skills, probing techniques, and managing your body language.
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Listening for Common Ground
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For most people, it seems to be instinctive to try to find something in common with their fellow humans. In this session, we will explore the importance of listening for common ground in facilitation.
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Common Facilitation Techniques
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This session will begin with a lecture on 16 important facilitation techniques. Then, participants will divide into groups to prepare and present a short demonstration on a chosen technique.
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Giving Effective Feedback
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Part of your role as a facilitator includes providing and accepting feedback. This session will give participants some tips on giving and receiving feedback. It will conclude with an exercise that will help them practice this skill.
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Building an Agenda
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Part of facilitating meetings is developing an agenda. This session will outline a brief, easy process to help facilitators build a good agenda.
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Dealing With Difficult Dynamics
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In this session, participants will complete a mix and match exercise to identify possible difficult behaviours and ways to manage them. Then, participants will learn about and practice 12 easy, effective ways to intervene in a group discussion.
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Building Sustainable Agreements
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Getting a group to come to an agreement is not much good if that agreement is not supported by true consensus. This session will give participants ways to build sustainable agreements.
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Stages of Team Development
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Next, participants will learn about Tuckman and Jensen’s Forming, Storming, Norming, Performing, and Adjourning model, which outlines the stages of team development. Participants will also identify some ways to help groups through each stage.
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Analysis Tools
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The final session will introduce participants to two decision-making tools: SWOT analysis and force field analysis.
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Workshop Wrap-Up
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At the end of the course, students will have an opportunity to ask questions and fill out an action plan.
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A fully interactive, instructor-led training course you can attend from the comfort of your own home or office. Enjoy an interactive learning session online with our most convenient and accessible method yet.
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We regularly host training courses in our city-centre venue. Join our experienced trainers in person for a fully interactive training session, and enjoy access to our comfortable breakout room and on-site café.
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Looking for private training in central Scotland? Our qualified trainers can make the trip to your office, providing professional on-site training in an environment that's comfortable and familiar to you.
We at Etopia Training are committed to providing the best IT & business training services available in Scotland. If you are not 100% happy with the outcome of your course, you are entitled to a full refund through our 100% Satisfaction Guarantee.
1 Day of Group Training is £999 per day, 2 Days of Group Training is £899 per day, 3 Days of Group Training is £799 per day. Solo training is available from £500 per day.